Information Technology Analyst (Full-time Permanent, 1.00 FTE)

Kenora, ON

Description

The Information Technology (IT) Analyst, under the direction of the Director of Information Systems and Biomed, plays an integral role as part of the team. The incumbent is responsible for providing front-line service and technical support to hospital staff, responding to help desk requests in a timely and professional manner, and assisting with staff training and education on information technology systems. The IT Analyst ensures the effective operation, maintenance, and enhancement of the hospital’s hardware, software, and information systems infrastructure. This includes troubleshooting technical issues, implementing technology solutions, and supporting end users to promote reliable, secure, and efficient hospital operations.

Qualifications

Education:

• Grade 12 Diploma
• BA or BS in Computer Science or Information Technology or
• College Diploma in Systems Analysis or Computer Programming or Network Technologies
• Lesser academic qualifications may be acceptable provided the candidate has extensive experience and has demonstrated technical excellence in these fields

Knowledge and Skills:

• Candidate must have an aptitude for applying computer knowledge to solve difficult problems.
• An extensive working knowledge in the following areas:
  • Microsoft Windows OS, and OS Imaging, knowledge
  • Windows Server (Including Exchange, SQL, and others)
  • Microsoft Office Suite
  • Network topologies and protocols
  • Routing, switches, firewalls
  • Computer hardware and components
  • Website design, creation and maintenance
  • Domain management, including Active Directory integration
  • Virtualization Technologies (VMWare and Hyper-V)
  • Knowledge of Linux
  • Project management and implementation

Other Requirements:

• Reliable attendance record
• Ability to communicate effectively with people that have a wide variety of skill levels    
• Ability to work effectively in high stress situations
• May be required to work evenings and weekends
• May be required to work at affiliated sites

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the Human Resources Department at 807-468-9861 ext. 2393.